AMSA focuses on MLC complaints and wellbeing initiatives

Issues relating to conditions of employment continue to make up most of the Maritime Labour Convention (MLC) complaints, AMSA highlights in its new Safety Awareness Bulletin with two case studies.

In particular, these complaints relate to seafarer employment agreements, wages, hours of work and rest, entitlement to leave, repatriation, and crewing levels.

Owners and operators must comply with the MLC requirements and adhere to seafarers’ work agreements to ensure healthy, safe, and secure work environments.

Case study 1

On 2 December 2022, a foreignflagged vessel was arrested in Melbourne, Australia due to commercial disputes and owed wages.

On 5 January 2023, AMSA, in consultation with the flag State and the International Transport Workers’ Federation (ITF) issued a notice of abandonment to the International Labour Organisation (ILO) in accordance with the ILO Guidelines on how to deal with seafarer abandonment cases. This was the first time AMSA has had to issue an abandonment notice.

On 23 January 2023, all seafarers were repatriated with all outstanding wages settled by June 2023. This case demonstrates the plight seafarers may face as part of their job. In this instance, collaboration between AMSA and relevant stakeholders, and continued focus on seafarer welfare, ensured the seafarers involved were repatriated and paid all wages within an appropriate time frame.

Case study 2

In August 2023, AMSA received a complaint from the ITF that there were insufficient provisions onboard a vessel as well as issues with wages and hours of work and rest.

AMSA inspected the vessel and the evidence showed:

• seafarers were not being paid at monthly intervals in accordance with their Seafarer Employment Agreement (SEA)
• their signatures on the SEAs were forged
• seafarers were being coerced to sign new SEAs with lower salaries.

The vessel was subsequently detained. Approximately AUD$76,890 of wages was recovered and paid in full to the seafarers prior to the vessel being released from detention and the vessel was subsequently banned from Australian waters for one year.

AMSA Safety data

MLC Complaints: Complaints relating to Title 2 of the MLC – Conditions of employment continue to make up the majority (54 per cent) of MLC complaints reported to AMSA in 2023. This is consistent with previous years. The proportion of these complaints in relation to all others decreased slightly from 57 per
cent in 2022 to 54 per cent in 2023.  

Complaints received on seafarer employment agreements decreased from 17.5 per cent in 2022 to 16 per cent in 2023. Similarly, repatriation related complaints decreased from 23.9 per cent in 2022 to 14 per cent in 2023.

This indicates that AMSA’s response to repatriation complaints is effective, and industry and operators are more aware and better equipped to manage
the repatriation of seafarers. Most of the MLC complaints originated directly from seafarers. This is likely a result of the increased awareness of seafarers’ rights under the MLC. Seafarers are therefore more confident that their concerns are taken seriously and treated confidentially when in Australia.

Port State control (PSC) efficiencies

MLC PSC deficiency rates per inspection remained static between 2022 and 2023 at 0.4 MLC deficiencies per PSC inspection. The share of detainable MLC deficiencies reduced from 7.3 per cent in 2022 to 4.2 per cent in 2023. This reduction is likely due to a focus by some flag States on vessels coming to Australia
and the return to pre-pandemic repatriation throughout 2023.

Concentrated inspection campaign

Increased concern in this area has prompted the Tokyo Memorandum of Understanding (MoU) and Indian Ocean MoU to initiate a concentrated inspection campaign (CIC) focusing on seafarers’ employment conditions to ensure shipping companies are fulfilling their obligations in accordance with
the relevant provisions of the MLC, such as providing financial security, repatriation of seafarers and wages. AMSA intends to launch this CIC from 1 September 2024 to 30 November 2024.

Fair employment conditions

Regulation 2.1 of the MLC requires shipowners to ensure that seafarers are given the opportunity to examine and seek advice on their work agreements before signing them, including their rights and responsibilities. It is important that clear information on the conditions of employment can be easily obtained on board by seafarers. Seafarers have a right to a workplace where their rights are respected, and where they have fair terms of employment that are delivered through decent living and working conditions, fair wages, and social protection. Improving the working conditions and increased attention to seafarers’ rights can provide “added benefits such as reducing risks of incidents and undesirable ship culture that could undermine productivity and staff retention. AMSA will continue to pay particular attention to these aspects when conducting PSC inspections.

Associations with conditions of employment

A study conducted collaboratively between AMSA, University of Queensland and University of Western Australia¹ provided insights into seafarers’ safety and wellbeing through an examination of key organisational factors influencing safety culture.

The study revealed that seafarers who have more job security and support at work report higher levels of wellbeing and compliance with safety rules and procedures, as well as a more developed safety culture. In contrast, work conditions that leave seafarers struggling to stay vigilant during work hours, or constantly having to deal with changes, poor planning, and disruptions to operations, will likely lead to a less mature safety culture that impacts overall safety. 

Impact on wellbeing

The study also identified that high work demands, and operational uncertainty, have a negative impact on seafarers’ recovery and long-term wellbeing. Seafarers also tend to experience or observe near misses and injuries onboard.

Job security is generally understood as “encompassing a worker’s reasonable certainty about tenure of employment, pay, and conditions”. There is relatively strong evidence from studies³ that job insecurity is “causally related to adverse mental and physical health as well as organisational outcomes”.

According to the Australian Medical Association (AMA), job insecurity has a range of well-evidenced effects on individual health, including:

• stress and anxiety resulting from uncertainty about future work
• an increased likelihood of psychological distress and psychiatric morbidity
• a higher risk of coronary heart disease
• higher incidences of high cholesterol and hypertension
• feeling unable to report injuries or accidents suffered in the workplace.

While many of the work demands experienced by seafarers are inherent to the industry, increases in job relevant resources and better management of working conditions will likely foster improved seafarer safety and wellbeing.

Key messages

• Seafarers’ rights and welfare must be respected to ensure a healthy, safe and secure work environment.
• Seafarers who have more job security, trust, and support at work report higher levels of wellbeing and compliance to safety rules and procedures, and a more developed safety culture.
• Owners and operators should strive to increase the levels of support seafarers receive and ensure fair terms of employment are being delivered. This is an effective approach to reducing employees’ job insecurity and its associated negative consequences.
• AMSA expects owners and operators to comply with the MLC requirements and adhere to the seafarer’s work agreement.
• source : safety4sea